Job Description
Summary: As a Product Manager in Payments Protections team you will work with a dedicated scrum team to create highly scalable solutions and to build products that will shape the next generation of convenient and delightful post transaction experiences such as order cancellations, returns and issue resolution that increase customer satisfaction and deepen trust.
You will: - Work with our customers and partners to understand their needs and current capabilities and improve their experience with company.
- Define the end-to-end user experience, including our end-user-facing mobile (iOS & Android) and web apps, middleware, back-end, partner integrations, reporting and other systems
- As part of a cross-functional team, you will get the opportunity to truly bridge the gap between business, operations and technology
- Lead the day-to-day activities of our exceptional product development team in terms of prioritizing work, doing discovery and writing requirements for new features and addressing operational issues
- Collaborate closely with cross functional partners such as Business, UX, Analytics and partner domains to design and deliver industry leading user experiences
- Provide regular updates to the leadership team on progress
- Ensure world class speed, reliability, scalability, and security of our products
We are looking for: - Outstanding product and design sense; must have the ability to imagine, wireframe, and communicate product experiences including UX designs that are simple and effective
- Passion for customer experience and keen interest in e-commerce
- Analytical mindset and eagerness to build new products
- A hands-on, methodological approach to product discovery, user research, storytelling and backlog prioritization to deliver the maximum user impact in the most cost-effective ways
- High aptitude for learning new systems quickly and managing products across the full technology stack
- A demonstrated track record of shipping products that are highly usable and reliable at scale
- Ability to clearly articulate ideas and complex problems via written and verbal communication and effective stakeholder management skills
- The ability to translate business requirements into epics and user stories
- Good understanding of business and operational processes as well as financial and operational KPIs
- Ability to manage and prioritize development tasks to maximize the effectiveness of the team and maintain engineers' energy and enthusiasm over time
Basic Qualifications: - Bachelor's Degree in a technical discipline or equivalent industry experience, MBA Preferred.
- 3+ years as product manager and/or equivalent experience on multiple reference-able products required
Compensation: The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on a number of factors, including but not limited to, a candidate's qualifications, skills, competencies, experience, location and end client requirements).
Benefits and Ancillaries: Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions.
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