Job Description

We are SO glad you are here! We serve food that feels like home, deliver service that welcomes all, and provide belonging to the people who dedicate their lives to making the business turn. At Biscuit Love, we truly want the employment experience to reach beyond the traditional. Our hope is to offer the resources to empower you to curate employment that not only finances the life you want but also fulfills it. At the bottom line we are a family business serving Breakfast for Good® to and WITH a community we care about.

Biscuit Love’s General Manager sits at the core of the store's operations. A GM should feel comfortable working with an ownership mindset. Taking pride in making decisions that align with the company’s core values is essential to the responsibility entrusted to this role. A general manager should ensure all facets of the operation, from maintenance to the guest experience and administrative tasks. All managers at Biscuit Love are expected to be hands-on leaders, who collaborate with their management teams to offer industry-leading employment and guest experience. 

If you really want to impress us, head over to our website and read our 2025 vision.

When You Would Work::

• Daytime hours: the restaurant is open 7am-3pm daily so shifts could start as early as 4am or end as late as 5pm
• Expected weekly hours: 55-60
• Ability to move between our Gulch, Hillsboro Village and downtown Franklin locations preferred

Compensation + Benefits:

• Salary range $50,000-60,000 annually
• Managers have access to health care benefits on day one 
• BiAnnual Bonus Structure 
• 20 days PTO accrued annually
• Learn from and be part of a rapidly growing small business
• Open book training on small business acumen
• Access to staff care professional and resources such as counseling, doctors, etc.
• KILLER hours - with most management shifts ending around 4:30 pm

Position Responsibility::

• Provide stellar customer service - the Biscuit Love experience - to each employee and guest
• Uphold our standards of excellence and hospitality in a high-volume, fast-paced environment
• Lead your team
• Execution of Scheduling, Inventory, Ordering, etc. 
• Support your team, both Front of House and Back of House
• Be dedicated to and an active participant in your growth
• Being a solution-focused member of the team, utilizing problem-solving and critical thinking
• Active participation in the training of new team members
• Be willing to jump in and help wherever needed
• Assist in the management of all daily operations
• Execute scheduling, ordering, inventory and other administrative tasks
• Simplify and improve processes as needed

Characteristics of a Successful Biscuit Love Manager::

General Manager applicants should feel comfortable with and be actively ready to equip, develop, and care for their frontline team members. This is by far and away the most important part of the role. Applicants must have significant experience in a similar role (2 years +). A high school diploma, GED is not required. Please see below for characteristics of managers that have been successful in the past: 

• High energy!
• Hard-working, driven and determined
• Personable and hospitable
• Able to work under pressure
• Team-focused
• Lifelong learner
• Experience in high-volume, fast casual kitchens

We are a locally-owned family business. We love biscuits and serve breakfast and lunch every day to a community we care about. Yes, we’ve won some awards. Sure, you may have seen us in some pretty neat magazines and on a few foodie shows, but that’s not why we’re here.
We’re here because we believe in breakfast. We believe in breakfast for good. We want you to walk through our doors and know you are welcomed home. We want to create a place for you to share a meal with those you love — a meal made from scratch, with locally-sourced ingredients from farmers and purveyors we know and trust. We believe a meal is more than just food. It’s an experience — an experience in community, joy, empathy, and love.

Job Tags

Similar Jobs