Job Description
Charging Technology Lead
Location
Durham, NC
Reports to
Chief Engineer - Charging Technology
About IONNA:
Welcome to IONNA, the joint venture founded by seven global automotive leaders, including BMW, General Motors, Honda, Hyundai, Kia, Mercedes-Benz, and Stellantis. At IONNA, we're revolutionizing the EV charging landscape in North America by creating a high-powered charging network that's set to redefine the way we drive.
Our Mission:
We're on a mission to make EV charging reliable, accessible, and convenient. With a commitment to deploying a minimum of 30,000 chargers, we're shaping the future of electric mobility, exceeding industry standards and leading the charge toward a sustainable, zero-emission tomorrow.
Why Join IONNA:
- Pioneering Spirit: Be part of a groundbreaking joint venture that is aiming to change the driving experience in North America
- Innovation Hub: Immerse yourself in cutting-edge technology and redefine the future of EVs
- Sustainability Focus: Contribute to a greener planet by powering our stations exclusively with renewable energy
- Dynamic Culture: Join a passionate team committed to shaping the landscape of electric mobility
- Endless Opportunities: Grow professionally in an industry that's set to reshape the automotive world
Join IONNA and be a driving force in the EV revolution. Your journey starts here.
Position Summary
The Charging Technology Lead will play a critical role at IONNA, leading the charging system requirements development, vendor selection and management and serves as the internal liaison for all stakeholders, including IONNA's balance of systems that will be deployed at sites. They will be responsible for ensuring chargers always meet or exceed our KPI targets and strive for continuous improvement of the product. The successful candidate will have a deep understanding of EV charger technology and champion an exceptional customer experience within a strong technical team that is driven to change the charging landscape.
Responsibilities
- Maintain and manage a comprehensive set of charging system requirements.
- Lead vendor selection, management and pacing.
- Generate knowledge articles and share key learnings with Technology, Operations and Product teams.
- Manage, measure and improve all KPIs related to performance of our charging systems.
- Partner with Operations to drive uptime and help ensure a low-cost, high quality operating business.
- Partner with Product to implement a cutting-edge, reliable feature set to differentiate IONNA's customer experience.
- Lead the evaluation of new charging technologies and ancillary systems through a diligent RFP process.
- Support Tier-3 obligations to drive issue resolution and successful customer outcomes.
- Maintain an in-depth understanding of the latest developments in EV charger technology, staying current with industry trends and advancements.
Skills and Experience
- A minimum of 7 years' experience with charging technology
- Proven experience in managing vendors and technical systems
- Deep technical understanding of OCPP, ISO15118, DIN 70121
- Detailed understanding of the current public fast charging landscape
- Bachelor's Degree in Science or Engineering
- Exceptional communication and project management skills to effectively progress discussions with important stakeholders
IONNA is committed to fair and equitable compensation practices through a competitive base salary, as well as offering bonus programs, comprehensive benefits such as medical, dental, vision, life, 401(K), and paid holidays. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications and specific work location.
We are committed to an inclusive and diverse team. IONNA is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. IONNA LLC
Job Tags
Holiday work,