Job Description

About Serve Freight 

Serve Freight, an agency of GlobalTranz, is more than just a logistics provider. Founded on integrity and reliability, we ensure that every shipment is handled with unparalleled care and precision. The Serve Freight team is dynamic and customer-focused, committed to providing exceptional service and efficient transportation solutions. We pride ourselves on fostering a collaborative work environment where every team member plays a vital role in our success.

Position Summary:

We are seeking an enthusiastic and detail-oriented Carrier Sales Representative to join our team. This entry-level role drives customer engagement and communication, manages bookings, and maintains high-quality standards throughout the customer journey. You will work closely with the Business Development Team and Pricing Analyst to ensure the successful execution of logistics operations. 

Key Responsibilities:  

• Forward Quotes: Send quotes to customers promptly upon receiving new leads. 
• Booking and Confirmation: Confirm quotes with customers and ensure accurate booking of shipments. 
• Client Engagement: Handle direct outreach to clients, building and maintaining strong relationships. 
• Quality Assurance: Conduct QA/QC checks before finalizing bookings to ensure accuracy and adherence to standards. 
• Pull Quotes: Occasionally pull quotes in collaboration with the Pricing Analyst. 
• Team Collaboration: Partner with the Business Development Team and Pricing Analyst throughout the customer lifecycle to ensure seamless service delivery. 
• Timely Responses: Maintain quick and professional communication with clients and internal teams. 

Qualifications:  

• Logistics Background: An understanding of the industry is a plus, though not required.
• Sales Experience: Previous sales experience is a plus, though not required. 
• Strong organizational skills and attention to detail. 
• Excellent communication and interpersonal abilities. 
• Proactive mindset with the ability to adapt to a fast-paced environment. 
• Comfortable talking on the phone to resolve issues as needed with external customers.

Work Environment:

This is an in-office role at our Asheville, NC office.

• Job Type: Contractor, 1099
• Pay: $20-24 for the first 1-2 months, then increase based on fit.
• Expected Hours: 40 hrs/week
• Schedule: Monday – Friday
• In-office role: Hybrid is considered for highly qualified candidates only.

Application Instructions:

To be considered, apply with a cover letter detailing business apps you are familiar with. In the second sentence of your cover letter, tell us the answer to 5+5. Then, submit a Loom video sharing your experience. Applications without a Loom will not be considered, regardless of qualifications.

If you meet these qualifications and are ready to take on this critical role, apply today!

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